Privacy Policy
Fitness Education Online ("we", "us") is committed to protecting your privacy. This policy explains what personal information we collect, why, and how we handle it.
What we collect
When you enquire, create an account, or purchase a course, we collect your name, email address, phone number, and billing details. Payment card and UPI details are processed securely by our payment provider — we never see or store them.
How we use it
We use your information to deliver your courses, process payments and refunds, respond to enquiries, and send you service updates and (if you opt in) marketing messages by email, SMS, or WhatsApp. You can unsubscribe or reply STOP at any time.
Who we share it with
We share your information only with the service providers needed to run our business — our payment gateway, course platform, email tools, and messaging platforms such as WhatsApp. We never sell your personal information.
Where it's stored
Our business operates from Australia and our systems are hosted on secure servers that may be located outside India. We comply with India's Digital Personal Data Protection Act, 2023 in handling the personal data of Indian users.
How long we keep it
We keep your information while your account is active and as long as required for legal, tax, and accounting purposes. You can ask us to delete it at any time.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We respond within 2 business days.
Security
We use industry-standard measures, including encryption and access controls, to protect your information. If a data breach affects you, we will notify you and the relevant authorities as required by law.
Contact
Questions about this policy? Email [email protected]
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