Terms and Conditions
Welcome to Fitness Education Online. By purchasing a course or using this website, you agree to these terms.
1. Who we are
Fitness Education Online is operated by Fitness Education Online Pty Ltd, ABN 16 612 188 128, based in Australia, providing online fitness education courses.
2. Your account and eligibility
You must be at least 18 years old to purchase a course. You're responsible for keeping your login details secure and for all activity under your account.
3. Course access
When you purchase a course, we grant you a personal, non-transferable licence to access it for life. Access is for your use only — sharing logins or course materials is not permitted.
4. Intellectual property
All course content, videos, and materials are our property and protected by copyright. You may use them for your personal learning only, not for resale, redistribution, or commercial use.
5. Payments and refunds
Prices are displayed at checkout and processed securely by our payment provider. We offer a 30-day, no-questions-asked money-back guarantee — see our Refund Policy for full details.
6. Certifications
Certificates are issued on successful completion of course requirements. It is your responsibility to confirm any certification meets the requirements of your local regulators or employers.
7. Disclaimer
Our courses are educational. Exercise carries inherent risks — consult a qualified professional before applying techniques with clients, and follow the laws and industry standards in your region.
8. Complaints
If you're unhappy with any aspect of our service, email us at [email protected] within 14 days and we'll work to resolve it promptly and fairly.
9. Communications
By providing your phone number or email address, you consent to receive communications from us — including by email, SMS, and WhatsApp — about your enquiry, course access, and related updates and offers. You can opt out at any time by replying STOP to a message or emailing us.
10. Privacy
Our handling of your personal information is described in our Privacy Policy.
11. Changes to these terms
We may update these terms from time to time. Changes take effect when posted on this page.
12. Governing law
These terms are governed by the laws of New South Wales, Australia.
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